Five Models

Our process flow embodies a comprehensive journey comprised of five integral models, meticulously designed to cater to every facet of custom software development. Spanning from the initial identification of our clients' pain points and the precise definition of their challenges to the ultimate delivery of a digital software product, these five models form the backbone of our operational craft.

Each of these models represents a distinct yet interconnected aspect of our approach to custom software development. Rooted in lean philosophy, Kanban methodology, and DevOps culture, our process is built upon a foundation of innovation, collaboration, and continuous improvement. By adhering to these principles, we strive to deliver transformative solutions that drive tangible results and empower our clients to thrive in a rapidly evolving digital landscape.

Pre-Discovery Model

The Pre-Discovery Model serves as an initial assessment tool to swiftly gauge project requirements, scope, timeframe, and budgetary considerations. Commencing with a collection of Pre-Discovery NotesPre-Discovery Notes refer to the initial documentation compiled during the early stages of a project, serving as a repository for key insights, observations, and discussions gathered during the pre-discovery phase. These notes capture the preliminary understanding of project requirements, objectives, constraints, and stakeholder expectations., we engage in collaborative analysis with the client, integrating their input with our own notes, suggestions, and recommendations. Through this iterative process, we crystallize the project's focal points and encapsulate diverse ideas, insights, inspirations, and references within a comprehensive Pre-Discovery FolderThe Pre-Discovery Folder is a comprehensive collection of documents and materials assembled during the initial stages of project assessment and planning. It serves as a centralized repository for organizing and synthesizing key information gathered during the pre-discovery phase, including Pre-Discovery Notes, stakeholder input, project objectives, and preliminary research findings.. Upon validation and endorsement by the client, this folder forms the foundation for assembling a detailed project proposal. This proposal encompasses essential elements such as a Project Timeframe EstimateThe Project Timeframe Estimate refers to the anticipated duration or timeline projected for completing a specific project. It is a crucial component of project planning and management, providing stakeholders with an approximate schedule for various project milestones, tasks, and deliverables. , Project Resource EstimateThe Project Resource Estimate involves assessing and determining the resources required to successfully execute the project within the specified timeframe., Project Budget EstimateThe budget estimate serves as a preliminary financial roadmap and resource allocation guide., Project Kickoff ScheduleThe Project Kickoff Schedule marks the official commencement of project activities and sets the tone for subsequent project execution. It outlines the timeline and sequence of key events and milestones from project initiation to completion, serving as a roadmap for project teams and stakeholders. , and Pre-Discovery Terms and ConditionsThe Pre-Discovery Terms and Conditions establish the contractual framework governing the pre-discovery phase of a project.. The culmination of these documents culminates in the structured formation of the Project ProposalThe Project Proposal is a comprehensive document that outlines the detailed plan, scope, and deliverables of the proposed project. and subsequent Project Pre-ContractThe Project Pre-Contract refers to the preliminary agreement or understanding reached between the client and the service provider before finalizing the formal contract for a project. It serves as a precursor to the official contract and outlines the key terms, conditions, and commitments agreed upon by both parties during the pre-contractual phase.. Embracing a lean, agile, and methodical approach, our aim is to deliver a swift, comprehensive, and precise project outline tailored to the client's needs.

Discovery Model

The discovery process commences with an interactive session on our shared Discovery BoardThe Discovery Board is a collaborative digital platform utilized at the onset of the discovery process to facilitate interactive brainstorming and ideation sessions among project stakeholders. It serves as a centralized space where team members can contribute ideas, insights, and feedback in real-time, fostering structured discussions and creative exploration., a digital toolkit facilitating structured brainstorming and iterative ideation. Subsequently, we embark on a collaborative journey to construct a comprehensive Discovery DeckThe Discovery Deck is a comprehensive artifact crafted during the discovery process to encapsulate and refine the collective insights and solutions generated through collaborative brainstorming sessions and iterative ideation. It represents a structured compilation of key findings, requirements, design concepts, and strategic recommendations distilled from the initial exploration phase., meticulously sculpting and defining the solution to address our challenge. Finally, we actualize our shared vision through the creation of a Discovery PrototypeThe Discovery Prototype is a tangible representation of the proposed solution developed during the discovery process. It serves as a dynamic visual artifact that vividly illustrates the envisioned user experience, functionality, and interface design., which vividly outlines the scope, depth, and user experience of the proposed solution.

Contractual Model

Building upon the foundation laid in the Project Pre-Contract, established during the pre-discovery phase, we meticulously craft the Project ContractThe Project Contract is a comprehensive and binding agreement meticulously crafted based on the foundation established during the pre-discovery phase and further refined through collaborative insights gained during the discovery process.. Drawing upon the insights and refinements collaboratively honed with our client throughout the discovery process, encapsulated within the comprehensive framework of the Discovery Deck, we forge ahead with confidence. Within this contract, we formalize key aspects such as a Fixed-Price ArrangementThe Fixed-Price Arrangement is a component of the Project Contract that defines the total cost agreed upon for the completion of the project. and Project DeadlineThis deadline reflects our mutual understanding and commitment to delivering the project within a stipulated timeframe., reflecting our mutual understanding and commitment. Delving deeper, we address critical elements including Project Terms and ConditionsProject Terms and Conditions are a comprehensive set of guidelines and rules outlined in the Project Contract that govern the execution of the project., Payment Terms and MethodsPayment Terms and Methods detail the financial arrangements outlined in the Project Contract. This section specifies the agreed-upon schedule for payments, the amounts due at each milestone, the acceptable payment methods, and any conditions tied to the release of funds., Project WarrantyThe Project Warranty section of the Project Contract delineates the terms and conditions governing the warranty period following project completion., and Protocols for Changes and ModificationsThe Protocols for Changes and Modifications section of the Project Contract outlines the procedures and guidelines governing alterations, adjustments, or enhancements to the project scope, requirements, or deliverables post-contractual agreement.. Additionally, we establish agreements regarding Acceptance DelaysAcceptance Delays refer to situations where the client's approval or acceptance of project deliverables is postponed beyond the agreed-upon timeline outlined in the Project Contract, specifying the consequences, responsibilities, and procedures associated with such delays., and address Privacy and ConfidentialityPrivacy and Confidentiality are critical aspects addressed within the Project Contract to safeguard sensitive information exchanged between the contracting parties. concerns, ensuring alignment and clarity. With these parameters firmly in place, we proceed to meticulously craft the Project Contract.

Engagement Model

Armed with the invaluable insights gleaned from our exhaustive Discovery Model, we are poised to tailor an engagement model finely attuned to the unique demands of the project. Our journey begins by selecting the Project Tech StackThe Project Tech Stack refers to the comprehensive set of technologies, frameworks, programming languages, and tools selected to develop and implement the project's solution. and by meticulously charting the Project TimelineThe Project Timeline refers to the scheduled sequence of events, milestones, and deliverables that define the duration and progress of the project from initiation to completion. It serves as a roadmap for project planning, execution, and monitoring, providing stakeholders with a clear understanding of project progress and key milestones. and delineating key Project MilestonesProject milestones are significant events or achievements that mark key stages of progress within a project's lifecycle. They serve as important checkpoints, signifying the completion of critical deliverables, the attainment of specific goals, or the fulfillment of essential requirements. in close collaboration. Subsequently, we embark on crafting the optimal Project TeamComprised of diverse skill sets, expertise, and roles, the project team collaborates closely to achieve project objectives, meet deliverables, and ensure successful project outcomes. The composition and structure of the project team may vary depending on the project's scope, complexity, and requirements. configuration, orchestrated under the guidance of a seasoned technical team lead. This lead orchestrates in tandem with our Project Delivery Manager, ensuring seamless coordination and execution. Spearheading the Project ManagementProject management encompasses a wide range of activities, methodologies, and techniques aimed at delivering projects on time, within budget, and to the desired quality standards. endeavors is our dedicated project delivery manager, serving as the primary liaison with the client's product owner. Depending on the project's scale and intricacy, we may augment our team with the expertise of a systems architect or a technical project manager, bolstering our capabilities to meet every challenge head-on.

Delivery Model

Guided by the strategic directives outlined in the project's Product RoadmapA Product Roadmap is a strategic document that outlines the vision, direction, and priorities for a product's development over time. The Product Roadmap includes key milestones, features, enhancements, and initiatives planned for the product's evolution., we seamlessly immerse ourselves in the dynamic currents of the project process flow. Harnessing the agility of our lean and iterative approach, we meticulously track progress and milestones through the project's Kanban BoardA Kanban Board is a visual management tool used to track and manage work in progress (WIP) in a flexible and transparent manner. It provides a real-time overview of tasks, activities, and workflow stages, allowing teams to visualize their work, identify bottlenecks, and optimize their process for greater efficiency and effectiveness., offering a transparent window into our evolving journey. As we navigate towards key milestones, we conduct focused Release SessionsRelease Sessions are structured events held by project teams to deploy and deliver completed work packages, features, or updates to stakeholders or end-users. These sessions mark significant milestones in the project lifecycle, where teams transition from development and testing phases to deployment and delivery phases. in alignment with our roadmap, ensuring each deliverable aligns with our shared vision. To provide our clients with unparalleled visibility and insight, we deploy automated project Situational ReportsSituational Reports, also known as status reports or progress reports, are regular updates provided by project teams to stakeholders, management, or other relevant parties to communicate the current status, progress, and key developments of a project., empowering them to effortlessly visualize, track, and evaluate project advancements in real-time. Additionally, to foster ongoing alignment and collaboration, we perform weekly project synch-ups through our communication workspace, ensuring all stakeholders remain informed and engaged throughout the project lifecycle. Furthermore, periodic Acceptance ChecksAcceptance Checks refer to the systematic evaluation and validation processes conducted at various stages of a project to ensure that deliverables, products, or outcomes meet predefined acceptance criteria, quality standards, and stakeholder expectations. are needed throughout the project to seamlessly continue with the process flow and to avoid delays in the project timeline.

Implementation Model

After thorough consideration and approval of all project acceptance checks, we proceed to execute the final Project Acceptance Sign OffThe formal acknowledgment and approval given by stakeholders, usually including the client or project sponsor, indicating their acceptance of the completed project deliverables and their readiness to transition to the next phase or stage of the project lifecycle. . , marking a pivotal milestone in our journey. With this sign off secured, we stand poised for Product DeploymentThe process of rolling out the finalized product into its operational environment, ensuring it is installed, configured, and functional according to the specifications outlined in the project plan.. , in strict adherence to the terms and conditions outlined in our contract regarding the handling of project source code and repositories; including the Product Technical DocumentationComprehensive documentation detailing the technical specifications, configurations, and functionalities of the product. It serves as a reference guide for developers, administrators, and end-users, facilitating understanding, implementation, and maintenance of the product throughout its lifecycle.. Concurrently, we activate and embrace the designated Product SupportComprehensive assistance and guidance provided to clients post-deployment, encompassing technical support, troubleshooting, and resolution of issues encountered with the product. It involves dedicated channels and resources to ensure seamless user experience and satisfaction. channels, as delineated in the Product WarrantyA contractual agreement specifying the level of guarantee and support provided for the product post-deployment, including terms related to bug fixes, maintenance, and technical assistance, ensuring the client's confidence in the product's performance and reliability. session, ensuring seamless assistance and guidance post-deployment. Upon successful deployment, as per our agreed terms with the client, we remain committed to providing ongoing Product MaintenanceOngoing support and updates to ensure the product continues to meet user needs, remains secure, and operates smoothly. services and stand prepared for future involvement in the Product Evolution RoadmapA strategic plan outlining the future enhancements, updates, and iterations of the product, ensuring its continuous improvement and adaptation to meet emerging needs and market trends.. , fostering a continuum of collaboration and innovation.